Terms and conditions

The general conditions of rouda apply to the online shop www.rouda.ch and www.rouda.bike.

1. Areas Of Application
All the operations and carried out transactions on the site www.rouda.ch will be governed by these terms and conditions.

2. Protections Of The Donnees
All personal and private information like the addresses, the number of bank account or of credit cards will be handled secure. We commit ourselves not to transmit or sell our customer’s information. If in an unfortunate case of the information came to divulged or poorly used we cannot be held liable for damage.

3. Warranty
We cannot guarantee the availability of the product. We make every effort to display available products but an error is possible. When we receive the order and the product is available, a confirmation mail will be sent to the costumer.

4. Controls And Procedures
All orders are final. Prices are in Swiss francs (CHF). You have the possibity to pay with the following ways: Paypal, Mastercard or Visa.

5. Shipping And Delivery
The shipping in the whole world is handled by the Post AG. We make every effort to send the parcel promptly after the receivement of the order. The delivery time depends on the destination country. We cannot guarantee specific delivery times.

6. Return

If you are not satisfied with your purchase you can return it for an exchange or refund, provided it is within 30 days of receipt of your order and the item is as new and in the original packaging. We reserve the right to refuse refunds for returned items, which are not in saleable condition.

Faulty items will either be replaced, repaired or refunded following evaluation by rouda. For the avoidance of doubt, faulty goods are classified as items that are received damaged or develop a manufacturing fault. Items damaged through general wear and tear are not classified as faulty. Faulty items can returned within 90 days for a replacement or a repair. If neither of these is possible, we will offer a refund.

7. Liability
We do not accept liability for loss, theft or damage to property during transport as permitted by Swiss law. If any other law is applicable, our liability is limited to the total value of the transaction.

8. Modification
We reserve the rights to change the terms and conditions at any time without notice.

9. Jurisdiction
This section is governed by the laws of Switzerland. Therefore, using the site, you agree to submit to the exclusive jurisdiction of the courts of the canton Zurich in Switzerland. Only Swiss law is applicable, also when orders are placed and delivered abroad.

10. Intellectual Property
rouda is the sole owner. The content is protected by copyright. Any reproduction, modification, copy or use our photos is prohibited without permission of rouda.